General Policies
CHECK-IN / CHECK-OUT: Peak Season is Mid-November to Early April
Check-In Times
Peak Season: 3:00 pm – 9:00 pm (Early check-ins cannot be accommodated)
Off-Peak Season: 3:00 pm – 8:00 pm
If arriving outside of check in times, please call 715-848-2802 to make arrangements.
Check-Out is by 11:00 am, late check outs cannot be accommodated during peak season.
Quiet Time: Please be respectful of other guests. If you are looking for a place for late night partying, this is not the place for you. Quiet time is 10:00 pm – 8:00 am daily during Off-Peak Season, 11:00 pm – 8:00 am during Peak Season. If we receive noise complaints about guests, we may have to ask you to leave with no refund for unused portion of your reservation.
Lewd or Disruptive Behavior: We reserve the right to ask any guest to leave the property, harassing, bullying or fighting with staff and other guests is not acceptable.
Our guest accommodations are 100% smoke free. Smoking or Vaping inside your room or on a patio or balcony by you or your guests will result in a $200 cleaning fee charged to your account. There are designated smoking areas.
No pets are allowed in rooms or on premises. A $100.00 cleaning fee will be charged to your credit card if a pet is found in your room. You will also be asked to leave with no refund for unused portion of your reservation. This policy has been in place since November of 2019.
Parking: We have limited parking space available. No more than 2 vehicles per inn room/ 3 per townhouse/family villa and no trailers or extra-large vehicles without advanced permission. (Weekends & holidays during Peak Season absolutely no trailers or extra-large vehicles.)
Children: We welcome children but please note that we are more suited for older children and adults. We do not have cribs, pack-n-plays, high chairs or changing stations. All children, regardless of age, must be counted in the room occupancy.
Handicap Accessibility: The property was not designed for individuals with mobility restrictions. The Lobby and Breakfast area are located in the basement level of the Main Inn and there is not elevator. There are rooms located on the Main/ Ground Floor of the Inn, however these rooms, again were not designed with accessibility in mind. If you have specific questions regarding or require special considerations - please call us at 715-848-2802, prior to your arrival, to make sure we will be able to meet your needs.