top of page

General Policies 

Lobby Hours:
Our lobby and front desk area is not staffed 24 hours a day.  The lobby will open by 7:00 am daily and close no earlier than 9:00 pm.  During the winter months or peak times, we may be open later. Exact hours will be available at check in, or about two weeks in advance.


Is available from 3:00 pm to 9:00 pm daily. During the Winter months, early check in, especially on weekends is not available.

If arriving after 8:00 pm, please give us a call at 715-848-2802 or email us at so that we can arrange at late check in for you. 

Check Out:
Guests must be checked out no later than 11:00 am.

We do not allow pets or animals of any kind in the rooms or townhouses; this includes Emotional Support/ Therapy Animals.  Service Dogs are welcome; however, our buildings are not accessible (see further down for more information) or equipped for those with mobility issues, blind or deaf individuals.  Since Service Dogs provide a necessary job/function for their handler, it is assumed that they will always be with their handler, not left unattended.  

For more information on the differences between

A $200.00 cleaning fee will be charged to your credit card if an animal is found in your room, and you will also be asked to leave with no refund for unused portion of your reservation.  

Parties, Noise Complaints & Quiet Time:
If you are looking for a place for late night partying, this is not the place for you.  Quiet time is 10:00 pm – 8:00 am on weeknights, 11:00 pm – 8:00 pm Friday & Saturday nights.  If we receive noise complaints about your room, we may have to ask you to leave with no refund for unused portion of your reservation.

Lewd or Disruptive Behavior:
We reserve the right to ask any guest to leave the property. Harassing, bullying, or fighting with staff and/or other guests is not acceptable and will not be tolerated.

Our guest accommodations are 100% smoke free. Smoking or Vaping inside your room or on a patio or balcony by you or your guests will result in a $200 cleaning fee charged to your account.  There are designated smoking areas.​

We have limited parking space available.  No more than two vehicles per inn room/ 3 per townhouse/family villa and no trailers or extra-large vehicles without advanced permission.  (Weekends & holidays during Peak Season absolutely no trailers or extra-large vehicles.) 

We welcome children but please note that we are more suited for older children and adults.  We do not have cribs, pack-n-plays, highchairs or changing stations.  All children, regardless of age, must be counted in the room occupancy.

Handicap Accessibility: 
Unfortunately, our property was not designed for individuals with special considerations.

We do not have an elevator in the Main Inn. Our Lobby and Breakfast area are in the basement level of the Main Inn and you will need to go down the stairs to get there.  There are rooms located on the Main/ Ground Floor of the Inn, however these rooms, again were not designed with accessibility in mind.  The door frames are on the narrow side and the bathrooms have a combination shower/ deep tub, that can be difficult for some. 

If you have specific questions regarding or require special considerations - please call us at 715-848-2802, prior to your arrival, to make sure we will be able to meet your needs.


bottom of page