top of page

General Policies 

Lobby Hours:
Our lobby and front desk area is not staffed 24 hours a day.  The lobby will open by 7:00 am daily and close no earlier than 9:00 pm.  During the winter months or peak times, we may be open later. Exact hours will be available at check in, or about two weeks in advance.

 

Check-In:
Is available from 3:00 pm to 9:00 pm daily. During the Winter months, early check in, especially on weekends is not available.

If arriving after 8:00 pm, please give us a call at 715-848-2802 or email us at info@ribmountaininn.com so that we can arrange at late check in for you. 
 

Check Out:
Guests must be checked out no later than 11:00 am.


Pets:
We do not allow pets or animals of any kind in the rooms or townhouses; this includes Emotional Support/ Therapy Animals Service Dogs are welcome; however, our buildings are not accessible (see further down for more information) or equipped for those with mobility issues, blind or deaf individuals.  Since Service Dogs provide a necessary job/function for their handler, it is assumed that they will always be with their handler, not left unattended.  

For more information on the differences between https://www.ada.gov/resources/service-animals-faqs/

A $275.00 cleaning fee will be charged to your credit card if an animal is found in your room, and you will also be asked to leave with no refund for unused portion of your reservation.  


Parties, Noise Complaints & Quiet Time:
If you are looking for a place for late night partying, this is not the place for you.  Quiet time is 10:00 pm – 8:00 am on weeknights, 11:00 pm – 8:00 pm Friday & Saturday nights.  If we receive noise complaints about your room, we may have to ask you to leave with no refund for unused portion of your reservation.


Lewd or Disruptive Behavior:
We reserve the right to ask any guest to leave the property. Harassing, bullying, or fighting with staff and/or other guests is not acceptable and will not be tolerated.
 

​Smoking:
Our guest accommodations are 100% smoke free. Smoking or Vaping inside your room or on a patio or balcony by you or your guests will result in a $275 cleaning fee charged to your account.  There are designated smoking areas.​

Parking:
We have limited parking space available.  No more than two vehicles per inn room/ 3 per townhouse/family villa and no trailers or extra-large vehicles without advanced permission.  (Weekends & holidays during Peak Season absolutely no trailers or extra-large vehicles.) 


Children:
We welcome children but please note that we are more suited for older children and adults.  We do not have cribs, pack-n-plays, highchairs or changing stations.  All children, regardless of age, must be counted in the room occupancy.


Handicap Accessibility: 
Unfortunately, our property was not designed for individuals with special considerations.

We do not have an elevator in the Main Inn. Our Lobby and Breakfast area are in the basement level of the Main Inn and you will need to go down the stairs to get there.  There are rooms located on the Main/ Ground Floor of the Inn, however these rooms, again were not designed with accessibility in mind.  The door frames are on the narrow side and the bathrooms have a combination shower/ deep tub, that can be difficult for some. 

If you have specific questions regarding or require special considerations - please call us at 715-848-2802, prior to your arrival, to make sure we will be able to meet your needs.
 

 Resort Rib Mountain Inn Deposit Policy

Deposit Requirement:

  1. Reservation Deposit: A deposit may be required to confirm and hold your ski resort  reservation. The deposit amount will vary based on the length of stay, villa type, and seasonal rates. Please refer to your booking confirmation for the exact deposit amount.

Payment Options:

  1. We accept major credit cards, including Visa, MasterCard, American Express, and Discover, for deposit payments. Personal checks or cash are not accepted for reservations.

Deposit Due Date:

  1. The reservation deposit must be received within 2 days of making your reservation to secure your villa for the desired dates. Failure to provide the deposit within this timeframe may result in the automatic cancellation of your reservation.

Deposit Refund and Cancellation Policy:

  1. Cancellations Within the Cancellation Window: If you need to cancel your reservation, please notify us at least 30 days before your scheduled arrival date. Cancellations made within this cancellation window will be eligible for a full refund of the deposit.

  2. Late Cancellations and No-Shows: Cancellations made after the specified cancellation window or no-shows will forfeit the reservation deposit.

Security Deposit:

  1. A security deposit may be required at check-in to cover potential incidentals, damages, or excessive cleaning fees during your stay. The security deposit amount will vary based on the villa type and length of stay.

  2. The security deposit will be pre-authorized on your credit card upon check-in. It is not an actual charge, but a temporary hold on your available credit limit. The hold will be released upon check-out, provided there are no incidentals or damages.

Group Reservations:

  1. For group reservations or bookings of multiple ski resort villas, please inquire about our group deposit and cancellation policies, as they may differ from individual bookings.

Early Departure:

  1. In the event of early departure or check-out before the scheduled departure date, the guest will not be eligible for a refund of any unused nights.

Policy Acknowledgment:

  1. By making a reservation and providing a deposit, you acknowledge and agree to our ski resort villa deposit and cancellation policy as stated above.

Contact Information: For questions or to make changes to your reservation, please contact our reservations team at 715 848 2802  info@ribmountaininn.com

bottom of page